Legal notice

LEGAL NOTICE, TERMS OF USE AND PRIVACY POLICY

Last updated: 10 September 2026

1. DEFINITIONS

For the purposes of this document:

Customer: any individual or legal entity who visits the website, uses the services offered by SleepBump or places an order through the Site.

Site: the website accessible at https://sleepbump.co.uk/ together with all of its pages and features.

Products and Services: all products, services and features offered by SleepBump on the Site.

Content: all elements comprising the information available on the Site, including text, images, photographs, videos, graphics, logos, icons and other materials.

Personal Information: any information relating to an identified or identifiable individual.

Personal Data: personal data processed by SleepBump as part of its business activities, including data relating to orders, customer accounts, payments, delivery and communications with Customers.

User: any person who browses the Site or uses its features.

Where applicable, terms relating to personal data, data subjects, data controllers and data processors shall be interpreted in accordance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, Regulation (EU) 2016/679 (“GDPR”).

2. PRESENTATION OF THE SITE AND COMPANY INFORMATION

The sleepbump.co.uk website is operated by:

SleepBump Ltd

Company Registration No.: 6546734
Company VAT No.: 929 3021 11

Business Address:
Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Telephone: +44 7537 171018
Email: contact@sleepbump.co.uk
Website: https://sleepbump.co.uk/

SleepBump Ltd operates the SleepBump brand and offers products and services to Customers through its website.

2.1 Publisher

The publisher of the Site is:

SleepBump Ltd

Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Email: contact@sleepbump.co.uk

Telephone: +44 7537 171018

2.2 Personal Data Contact

For any questions regarding the protection of personal data or the exercise of your rights, you can contact:

SleepBump Ltd

Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Email: contact@sleepbump.co.uk

2.3 Hosting

The Site operates on the infrastructure provided by:

Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Shopify provides, among other things, the technical services required to operate the online store.

3. GENERAL TERMS OF USE OF THE SITE

Use of the Site constitutes acceptance of these terms.

SleepBump Ltd reserves the right to modify, at any time and without prior notice, all or part of the Site, its features, its content or these terms.

Changes shall take effect from the time they are published on the Site.

Users are therefore encouraged to check this page regularly.

The Site is normally accessible at all times. However, SleepBump Ltd may temporarily suspend access to the Site, particularly for maintenance, security, updates or technical improvements.

SleepBump Ltd does not guarantee that the Site will be accessible without interruption or free from errors.

4. DESCRIPTION OF PRODUCTS AND SERVICES

The purpose of the Site is to present and sell products offered by SleepBump.

SleepBump Ltd endeavours to provide information that is as accurate as possible regarding its products, including their features, dimensions, materials, colours, photographs and terms of sale.

Photographs and illustrations displayed on the Site are for illustrative purposes and may differ slightly from the actual product.

Product information may be modified or updated at any time.

5. INTELLECTUAL PROPERTY

The Site and all of its elements, including text, photographs, images, graphics, logos, videos, icons, visual elements, software and editorial content, are protected by applicable intellectual property laws.

Unless prior written authorisation has been obtained from SleepBump Ltd, any reproduction, representation, modification, adaptation, distribution, publication or exploitation of all or part of the Site or its content is prohibited where such use is not permitted by law.

The SleepBump brand, its visual identity, graphic elements and associated content may not be used for commercial purposes without prior authorisation.

6. LIABILITY

SleepBump Ltd endeavours to maintain accurate, reliable and up-to-date information on the Site.

However, SleepBump Ltd cannot guarantee the completeness, accuracy or absolute currency of all information available on the Site.

SleepBump Ltd shall not be held liable for damages resulting in particular from:

  • a temporary interruption of the Site;

  • technical difficulties beyond its reasonable control;

  • improper use of the Site by the User;

  • problems relating to the Internet network or the User's equipment;

  • the use of external links to third-party websites.

This limitation of liability applies to the extent permitted by applicable law and does not limit any rights that consumers are mandatorily entitled to under the laws applicable to them.

7. PERSONAL DATA

SleepBump Ltd may collect and process certain personal data necessary to operate the Site and provide its services.

The data that may be collected includes, in particular:

  • first and last name;

  • delivery address;

  • billing address;

  • email address;

  • telephone number;

  • information relating to orders;

  • order history;

  • data required to process payments;

  • technical browsing data;

  • IP address;

  • information relating to the use of the Site.

Payment information is primarily processed by the payment providers used on the Site. SleepBump Ltd does not ask Customers to provide their banking details directly by email.

8. PURPOSES OF PROCESSING

Personal data may be used in particular to:

  • process and dispatch orders;

  • manage customer accounts;

  • communicate with Customers;

  • provide customer service;

  • process payments;

  • prevent fraud and abuse;

  • improve the operation of the Site;

  • analyse use of the Site;

  • manage returns and refunds;

  • send marketing communications where legally permitted;

  • comply with applicable legal and regulatory obligations.

SleepBump Ltd does not sell its Customers' personal data.

Data may be shared with technical or commercial service providers where necessary to provide the services, including hosting, payment, delivery, analytics, communications and customer service providers.

9. LEGAL BASES

Where the UK GDPR or GDPR is applicable, the processing of personal data may be based in particular on:

  • the performance of a contract or pre-contractual measures;

  • compliance with a legal obligation;

  • the consent of the data subject where required;

  • the legitimate interests of SleepBump Ltd, where applicable and where these do not override the rights and freedoms of the data subjects.

10. DATA RETENTION

SleepBump Ltd retains personal data for as long as necessary for the purposes for which it is processed.

Certain data may be retained for a longer period where necessary to comply with legal, tax or accounting obligations, or to enable the establishment, exercise or defence of legal claims.

11. DATA SUBJECT RIGHTS

Where applicable legislation, including the UK GDPR or GDPR, grants these rights, data subjects may have the following rights:

  • right of access;

  • right to rectification;

  • right to erasure;

  • right to restriction of processing;

  • right to object;

  • right to data portability;

  • right to withdraw consent where processing is based on consent.

To exercise a right relating to your personal data, you can contact:

SleepBump Ltd
Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Email: contact@sleepbump.co.uk

A request may require information that reasonably verifies the identity of the requester in order to protect personal data against fraudulent requests.

Where provided for by applicable legislation, data subjects may also lodge a complaint with the relevant data protection authority.

12. INTERNATIONAL DATA TRANSFERS

Due to the international nature of SleepBump Ltd's business and the technical service providers used to operate the Site, certain data may be processed or stored in countries other than the Customer's country of residence.

Where the UK GDPR, GDPR or other applicable legislation requires specific safeguards for international data transfers, SleepBump Ltd endeavours to implement the legally required mechanisms.

13. DATA SECURITY

SleepBump Ltd implements reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • loss;

  • destruction;

  • alteration;

  • unauthorised disclosure;

  • misuse.

However, no electronic transmission or storage method can guarantee absolute security.

In the event of a security incident requiring notification under applicable legislation, SleepBump Ltd will take the measures required by law.

14. COOKIES

The Site may use cookies and similar technologies in order to:

  • enable the operation of the Site;

  • remember certain preferences;

  • measure website traffic;

  • understand how visitors use the Site;

  • improve the user experience;

  • measure the effectiveness of advertising campaigns where applicable.

Certain cookies may be placed by third-party service providers used by SleepBump Ltd.

Where applicable law requires the User's prior consent, this may be requested through the cookie management mechanism made available on the Site.

The User may also configure their browser to block or delete certain cookies. However, some features of the Site may be affected.

15. HYPERLINKS

The Site may contain links to websites or services operated by third parties.

SleepBump Ltd does not necessarily control these third-party websites and cannot be held responsible for their content, availability or privacy practices.

Access to these websites is at the User's own risk.

16. MARKETING COMMUNICATIONS

SleepBump Ltd may send marketing communications where permitted by applicable legislation.

Where consent is required, marketing communications will only be sent after the appropriate consent has been obtained.

The User may unsubscribe from marketing communications by using the unsubscribe link included in the relevant communications or by contacting:

contact@sleepbump.co.uk

Unsubscribing from marketing communications does not prevent the sending of communications necessary to fulfil an order or manage a contractual relationship.

17. GOVERNING LAW

SleepBump Ltd is a company registered in the United Kingdom.

These legal notices, terms of use and privacy policy are governed by and construed in accordance with the laws of England and Wales, subject to any mandatory consumer protection provisions that may apply in the Customer's country of residence.

Nothing in these terms is intended to deprive a consumer of any right from which they cannot legally waive.

18. CHANGES TO THIS INFORMATION

SleepBump Ltd may amend these legal notices, terms of use and privacy policy to reflect, in particular:

  • changes to the Site;

  • changes to the services;

  • legal or regulatory changes;

  • changes to the service providers used;

  • changes to data processing practices.

The applicable version is the version published on the Site at the time it is accessed.

19. CONTACT

For any questions regarding SleepBump, the Site, an order, these terms or the protection of personal data:

SleepBump Ltd

Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Company Registration No.: 6546734
Company VAT No.: 929 3021 11

Email: contact@sleepbump.co.uk
Telephone: +44 7537 171018
Website: https://sleepbump.co.uk/

SleepBump Ltd
Eastern Wood Road Langage Industrial Estate
Plympton, Devon PL7 5ET
United Kingdom

Company Registration No.: 6546734
Company VAT No.: 929 3021 11